National Theater Institute Program Coordinator

National Theater Institute Program Coordinator

CATEGORY: Administrative

Eugene O'Neill Theater Center
Waterford, CT 06385

Job Details


NTI Program Coordinator  

Reports to: NTI Artistic Director


The National Theater Institute Program Coordinator is a key member of the National Theater Institute  administration. The Program Coordinator collaborates with the Artistic Director, NTI Assistant, Company Manager, NTI Admissions, Director of College Relations, and NTI Apprentices on the day-to-day logistics of NTI. 



  • Interested in undergraduate theater education and facilitating a strong, equitable educational environment. 
  • An organized, creative, efficient team player with a genuine interest and demonstrated background in theater, higher education, and/or arts management. 
  • A juggler of multiple projects, meeting strict deadlines and working well under pressure.
  • Able to efficiently manage a wide-range of tasks with accuracy, grace, and humor.
  • Discrete, and able to handle sensitive information and situations with reliability, maturity, and  confidence. 
  • Strong interpersonal communication skills and meaningful follow-up. 
  • Able to spot opportunities to make a positive difference. 
  • A solution-finder, with the ability to calmly and efficiently problem solve or seek assistance. 
  • An excellent written and verbal communicator and an effective collaborator. 
  • A strong manager of time, with the ability to deftly handle tasks ranging from the mundane to the exceptional. 
  • Upbeat with a “let’s-do-this” attitude regardless of situation or hours remaining in the day. 
  • Willing to take a walk around campus and chat with students and faculty. 
  • Proficient in Microsoft Office Suite, Gmail, and Google Docs/Drive. 


Duties and responsibilities include, but are not limited to: :  

  • Manage the primary NTI office phone and email account. Field calls from prospective students and forward their information to admissions. Point of contact to parents/guardians of NTI students. 
  • Organize logistics to ensure a smooth and welcoming experience to 100+ teaching artists per semester. Act as a primary point of contact to contracted artists in all matters of compensation. Create, distribute, and collect faculty contracts and financial paperwork. Prepare NTI payroll in coordination with the Business Manager and Artistic Director.
  • In the absence of the Company Manager, attend to hospitality needs, including booking/rebooking travel as necessary and tracking travel reimbursements. Communicates any changes to Housekeeping/Facilities via the Housing Matrix.
  • Onboard accepted students and ensure they have everything required to thrive at NTI including. Create, distribute, and collect student handbooks, forms, and assignments. Communicating campus policies and pre-semester requirements. Carefully attend to sensitive medical information and exercise discretion in sharing information with staff on a need-to-know basis. Assign student housing based on student forms/medical information. Schedule student counseling appointments. Register students at Connecticut College. Collect grades and faculty comments, and submit final grade/transcript information to Connecticut College. Coordinate student move-in and move-out days.
  • Help plan trips and residencies including: fall and spring London residency, fall NMTI New York City residency, spring Humana Festival trip for APs and ADs (currently suspended), 3-4 New York City or regional theater day trips per semester, and local daylong residencies with advanced program students. Coordinate travel of student groups ranging 30-60 in number, booking group flights, ground transportation, housing, rehearsals spaces, day trips, and theater tickets. Track residency budgets and maintain clear communication with the Business Manager. Travel as a chaperone on these trips. 
  • Coordinate the hiring of four NTI Apprentices each year with the Artistic Director and Associate Producer. Train apprentices, including coordinating supplementary training with outside partners. Provide daily support and co-supervision throughout their apprenticeships including co-leading daily team check-ins, holding bi-weekly individual check-ins and professional development opportunities, and creating apprentice office and on-call schedules. 
  • Point of contact to Company Manager in the event of on campus emergency and acting as first point of contact to apprentices in the absence of the Company Manager.
  • First point of contact often for students on campus and ongoing student support.
  • Point of contact for on campus counselors. 
  • Support the Artistic Director including: correspondence with students and faculty, arranging student meetings. calendar assistance, reconciling expenses/expense reports, drafting/proof-reading correspondence. Sits in on budget meetings. Interviews applicants as assigned by the Artistic Director. Provides research support in development of the program. Help to research and coordinate administrative/education policies and best practices .
  • Maintains flow of communication from NTI to other departments as necessary (i.e. housekeeping, facilities, kitchen, business, producing, security, events).
  • Daily and semester-long awareness and support of all programs required. Must be able to respond to and prioritize needs while classes are in session. Able to provide emotional support to students. 
  • Evening and weekend hours are required throughout the semester.
  • Cover on call shifts as needed.


The O'Neill requires that all employees are vaccinated against Covid-19 before their start date. 


At The O’Neill, our campus is open to all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  The O’Neill is proud to be an equal opportunity employer.


October 18, 2021 -