Client Engagement Coordinator- Start ASAP! | Playbill

Client Engagement Coordinator- Start ASAP!

CATEGORY: Administrative

NY Kids Club & NY Preschool
New York, NY


Shane Duffy

Job Details


NY Kids Club & NY Preschool is inspiring today’s children to succeed in tomorrow’s world with our love for play— and we’re looking for an Client Experience Coordinator to join our growing team!

Our mission is to instill a lifelong love of learning with our engaging curriculum, taught in a safe, dynamic and supportive environment and designed to enrich every child throughout their educational journey.

We pride ourselves on an environment that allows you to find a sense of belonging, learn from your diverse teammates, who have a great sense of humor, and take pride in everything they do; if that sounds like you, join us!

Now Hiring at locations in Manhattan, Brooklyn, and Queens!

Here’s what an Client Experience Coordinator's day looks like:

  • Safety is our number one pillar! Ensure each student's health and safety at all times through adherence to our daily protocols
  • Create community to support our enrollment efforts by seeking out ways to build genuine relationships with clients, children, and local businesses
  • Provide a complete experience from the moment our families walk in the door to when they leave by maintaining the highest level of customer service possible
  • Make a great first impression! Take ownership of your center by maintaining the centers sandwich board, literature displays, and any areas viewable through street-facing windows
  • Support your team with program transitions in the lobby and classrooms, as well as after school pickup
  • Use your keen eye for detail in keeping all city agency paperwork and class rosters up-to-date and organized

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.


This job is for you if you:

  • Have a High School Diploma or GED- required
  • Have the ability to leverage technology to support center operations
  • Have excellent organizational abilities and capacity to manage multiple projects/assignments in a fast-paced environment
  • Are a self-­starter, highly motivated, dynamic and creative team player
  • Have previous experience working in an environment with or around children is a plus
  • Are a lifelong learner!
  • Are available to work Monday through Friday OR Wednesday through Sunday

All team members are required to provide proof of COVID-19 vaccination.

What’s in it for you:

  • Medical, Dental, and Vision Benefits – As a valued team member, you will be eligible for NY Kids Club’s health, dental, and vision insurance plans through UnitedHealthcare.
  • Paid Time Off – NY Kids Club supports a healthy work/life balance. You will be eligible for up to 5 days of paid vacation, 2 Floating Holidays, and 56 hours of Safe/Sick Time per year.
  • 401(k) Savings and Retirement Plan – NY Kids Club wants to support you long-term. You will be eligible to enroll in NY Kids Clubs’ 401(k) program. NY Kids Club provides a discretionary match of up to 3% of your investment per year.
  • Tuition Assistance – NY Kids Club has designed a tuition assistance program to support those working towards an early childhood (or related field) Bachelor's or Master's degree. You are eligible for tuition assistance of up to $2,000 per year.
  • Commuter Program – You will be eligible to participate in the WageWorks program, which allows for the pre-tax purchase of MetroCards or debit cards to purchase commuting tickets and passes from transit operators throughout the metropolitan area. Additionally, you will be eligible for a discounted membership through CitiBike and ZipCar.
  • Stay Active – NY Kids Club is committed to your health and wellness. Enjoy unlimited access to Crunch Fitness with discounted membership options.
  • Enrich your Children – We want to welcome your whole family! If you have children, you are gifted one complimentary 1.5 hours or two 45-minute classes per semester or a $500 non-transferable credit to be used towards any program or event.
  • Employee Referral Program – We encourage our team to refer their qualified family and friends to join the NY Kids Club community. For any referral who is hired and stays for a minimum of 60 days, you will receive a referral bonus of $250, and for any referral who is hired and stays for a minimum of 90 days, you will receive an additional referral bonus of $250!
  • Start Saving – NY Kids Club offers you discounts on everyday experiences, entertainment offerings, phone plans, electronics, vacations, and even cars! These exclusive savings are FREE!

The Pay Rate for this role is $18/hr

At NY Kids Club & NY Preschool, we strive to be an inclusive and diverse community where all team members work in an accepting environment. We celebrate our differences and lead with kindness and respect. As an equal opportunity employer, we prohibit any unlawful discrimination based on race, color, religion, military or veteran status, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, or genetic information. These are our guiding principles that apply to all terms of employment, including promotions, transfers, leave of absence, compensation, and training.

The NY Kids Club complies with all requirements set forth by the Americans with Disabilities Act, City, State, and Federal law. If you require any accommodation in the completion of this application, please reach out to [email protected].

If you’ve made it this far, Apply Now!

We want to hear from you if you are ready to jump right on in! Click Apply to complete our online application. You will need to upload a recent copy of your resume and three references. If you are just as passionate about early childhood, having fun, and building community as we are, we’d love to hear from you; send us a text at 516-447-3930 if you have any questions or want to schedule a tour of our centers! Suppose you don’t have the qualifications we’re looking for; in that case, this is not the position for you, but if you are still interested in joining our team, click here to share your information. We will contact you if new opportunities fitting your qualifications become available.


Sep 30, 2022 - Sep 21, 2023






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