The Theater Center
New York, NY
US

DESCRIPTION

The Theater Center is seeking a qualified individual for the position of Box Office Manager.

Hours are:

Monday and Thursday 9:30AM - 8PM

Tuesdays and Fridays 9:30AM - 4:30 PM

Wednesdays 9:30AM – 6 PM

Salary is $25/hour. Training begins October 14 for an October 18 start date.

Professional Box Office Experience is mandatory. Familiarity with Ticketmaster is a plus.

Duties include, but are not limited to:

· Handling all aspects of ticketing through authorized retailer (Ticketmaster; Host/TM1, & TKTS booth(s)

· Contacting Ticketmaster to handle disputes approved refunds/exchanges

· Overseeing and management of inventory allocated to third party sellers (TodayTix, TDF, Groupon, etc.) for fulfillment

· Processing comps & single and or group ticket orders in-person & via telephone

· Preparing Day of Show “Will-Call” ticket distribution

· Exceptional customer service for patrons and general box office issues/inquiries

· Adhering to box office auditing processes

· Management of Box Office Equipment/Supplies, (Computer(s), printer(s), Scanners, ticket stock, envelopes, point of sale devices, etc.)

· Providing Day of Sales numbers to GM, House Managers & Street Team via Event Audit

· Liaising with GM & Marketing Director for Maintaining the Calendar/Scheduling of Shows, Code offers, etc.

Please send resume ASAP to [email protected].

DURATION

Oct 14, 2024 -

SALARY

$25.00 – $25.00 per hour

APPLY BY EMAIL

postarvis…
^*NOTE: Do not copy/paste the above email address as it is encoded with SPAM protection. Just click it to initiate an email from your preferred email client.