Maitre D' / Assistant FOH Manager

Maitre D' / Assistant FOH Manager

CATEGORY: Other

Théâtre XIV, the home of Company XIV
Brooklyn, NY 11237
US

CONTACT NAME

Josh Rowe

Job Details

DESCRIPTION

Company XIV | Théâtre XIV
Seeking: Maitre D’ / Assistant FOH Manager
Part-time (7-30 hours per week)
Pay: $10.50/hour + tips (typically $90-140/shift)
Start Date: September 2, 2019



COMPANY XIV

Company XIV fuses dance, theater, circus, opera, burlesque and decadent design to create one-of-a-kind theatrical experiences inspired by the court culture which flourished under the reign of Louis XIV. Founded by Artistic Director Austin McCormick in 2006, the company produces several 360-degree immersive productions annually at its 175-seat Théâtre XIV in Bushwick, Brooklyn. XIV’s commitment to pushing boundaries is unparalleled, employing dozens of eclectic artists annually in immersive and genre-defying baroque burlesque productions. Recent mainstage events include Nutcracker Rouge, Cinderella and Queen of Hearts.



POSITION

Company XIV is seeking a Maitre D' / Assistant FOH Manager who will embody and promote XIV values of luxury and service with an edge. Maitre D' is a proactive member of the team who works closely with the Bar Manager. Company XIV specializes in creating an A-Z experience for our guests. All FOH staff are representatives of the venue, the Company and are an integral part of each performance.

Company XIV celebrates human diversity and encourages all qualified candidates to apply, including LGBTQIA+, people of color, immigrants and people with disabilities.



SCHEDULE

Company XIV performs 4-6 performances per week, Wednesdays-Sundays. Performance schedule varies (companyxiv.com/tickets). Maitre D' is expected to work 1-4 shifts each week totaling 7-30 hours per week, depending on performance schedule. Maitre D' is required to work holidays.



RESPONSIBILITIES

-Lead usher team in providing great service
-Attend staff meetings as needed
-Assist Bar Manager with receiving deliveries and inventory organization
-Conduct inventory counts as needed
-Create preorder report, assemble and deliver preorders
-Enter last minute ticket sales, as needed
-Print and assemble tickets for will-call
-Print guestlist/manifest
-Prep bar areas for service, including laying down bar mats, stocking product display and batching cocktails.
-Extend a warm greeting to guests as they arrive.
-Answer questions about wine, cocktails, beer and snacks and offer recommendations to guests.
-Prepare cocktails and pour wine.
-Accept credit card payments.
-Conduct nightly meeting with ushers before service
-Troubleshoot and resolve guest issues
-Assist guests to their seat
-Assist bartenders when needed
-Replenish ice and deliver treats to VIP guests
-Replenish bar supplies and product, as needed
-Cocktail and bottle service as needed
-Clear glasses, bus tables and tend to messes as needed
-Close venue- busing, polishing, restocking, cleaning etc
-Check-out bar staff


QUALIFICATIONS

-Customer service experience required. You love working with people. You have a bright, conversational attitude and are not afraid to interact with guests and go out of your way to make them feel special.
-Impeccable sense of fashion and style. You carry yourself with dignity and class.
-Self-motivated work ethic, you are a problem solver and you’re good on your feet.
-Must be able to lift and carry 40-lb boxes.
-Must be available for evening shifts Thursday - Sunday, and afternoon shifts Saturday & Sunday.
-Must be available holidays Thanksgiving Day, Christmas Eve and New Year’s Eve.
-Hosting, serving, bartending and/or hospitality management experience.
-Wine and cocktail knowledge preferred.
-All Maitre D’s are required to procure a Food Protection Card from the Department of Health prior to working at Théâtre XIV.
-Love of live performance essential.
-You enjoy working with Excel spreadsheets.
-Experience with OvationTix a plus.



TO APPLY Send Resume and Cover Letter in PDF format to jobs@companyxiv.com with MAITRE D’ as the subject.

DURATION

September 2, 2019 -

SALARY

$15/hr + tips

HOW TO APPLY

APPLY BY EMAIL

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